What is Culture Change?
Traditionally nursing home care has focused on a medical model of care delivery.
This model of care has led to unhappy staff, employee retention and recruitment
challenges, and apathetic residents. Cultural Transformation seeks to change
the direction of long term care by providing a philosophy focusing on a Community
Model of Care.
- Culture Change is a transformational philosophy that seeks to provide
care to elders through a community model of care.
- Culture Change focuses care delivery on placing the person before the task,
empowering caregivers to develop relationships with residents and each other.
- The Institute Team has identified 5 Core Principles of Culture Change to
aid in the understanding of this philosophy:
Respect, Empowerment, Community,
Relationships & Choice
The Culture Change philosophy has been successful in creating vital life
- Caregivers working in an organization that has adopted
this philosophy report greater job satisfaction and are empowered to
deliver superior quality of care.
- Caregivers working within this environment also report a greater willingness
to work in teams, increased job skills, increased confidence, and greater
commitment to the home and to long term care.
- Because of these factors, homes embracing Cultural Transformation also
report a substantially improved retention rate for employees and an improved
- Homes that have adopted Culture Change report fewer deficiencies on their
annual surveys, improved relationship with survey teams and an increase
in admission referrals from outside sources due to their improved reputation
in the community.
Exploring the 5 Core Principles of Culture Change... Read